Terms of service
GENERAL INFORMATION
Welcome to Zunavor! The terms "we," "us," and "our" refer to Zunavor. Zunavor operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Zunavor is powered by Shopify, which enables us to provide the Services to you.
The following Terms and Conditions, together with any policies referenced herein (these "Terms of Service" or "Terms"), describe your rights and responsibilities when using the Services.
Please read these Terms of Service carefully, as they contain important information regarding your legal rights and cover topics such as warranties, disclaimers, and limitations of liability.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree to these Terms of Service or the Privacy Policy, you must not access or use our Services.
SECTION 1 – ACCESS AND ACCOUNT
By accepting these Terms of Service, you represent that you have reached the legal age of majority in your state or province of residence, and that you have given us your consent to allow any of your minor dependents to use the Services on devices that you own, purchase, or manage.
To use the Services, including accessing or browsing our online store or purchasing any of the products or services we offer, you may be required to provide certain information, such as your email address, billing information, payment details, and shipping information. You represent and warrant that all information you provide through our store is accurate, current, complete, and that you have all necessary rights to provide such information.
You are solely responsible for maintaining the security of your account credentials and for all activity that occurs under your account. You may not transfer, sell, assign, or license your account to any other person.
SECTION 2 – OUR PRODUCTS
We have made every effort to display our products and services as accurately as possible in our online store. However, please note that product colors and appearance may differ from what is displayed on your screen depending on the device you use to access the store and its settings.
We do not guarantee that the appearance or quality of any product or service you purchase will meet your expectations or exactly match how it is displayed in our online store.
All product descriptions are subject to change at any time without prior notice, at our sole discretion. We reserve the right to discontinue the sale of any product at any time and to limit the quantities of any product we offer to any individual, geographic region, or jurisdiction.
SECTION 3 – ORDERS
When you place an order, you are making an offer to purchase. Zunavor reserves the right to accept or reject your order for any reason, at its sole discretion. Your order will not be considered accepted until Zunavor confirms its acceptance. We must receive and successfully process your payment before accepting your order.
You should carefully review your order before completing your purchase, as Zunavor may not be able to process cancellation requests once an order has been accepted.
If we do not accept, modify, or cancel an order, we will attempt to notify you using the email address, billing address, or phone number you provided when placing the order.
Returns or exchanges may only be made in accordance with our Refund Policy [LINK].
You represent and warrant that your purchases are intended solely for your personal or household use and not for resale or commercial export.
# SECTION 4 – PRICING AND BILLING
Prices, discounts, and promotions are subject to change without prior notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be stated in the order confirmation sent to you by email. Unless otherwise expressly stated, published prices do not include taxes, shipping fees, handling charges, customs duties, or import fees.
Prices displayed in our online store may differ from prices offered in physical stores or other online stores operated by third parties. From time to time, we may offer promotions through the Services that may affect pricing and be governed by terms and conditions different from these Terms. In the event of any conflict between the terms of a promotion and these Terms, the terms of the promotion shall prevail.
You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made through our store. You also agree to promptly update your account information, including your email address, credit card numbers, and expiration dates, so that we can complete your transactions and contact you as necessary.
You represent and warrant that: (i) the credit card information you provide is true, accurate, and complete; (ii) you are duly authorized to use such credit card for the purchase; (iii) any charges incurred will be honored by your credit card issuer; and (iv) you will pay all charges incurred at the published prices, including shipping, handling fees, and any applicable taxes.
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# SECTION 5 – SHIPPING AND DELIVERY
We are not responsible for shipping or delivery delays. All delivery times are estimates only and are not guaranteed.
We shall not be liable for delays caused by shipping carriers, customs clearance procedures, or events beyond our reasonable control.
Once we deliver the products to the shipping carrier, title to and risk of loss for the products pass to you.
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# SECTION 6 – INTELLECTUAL PROPERTY
Our Services, including but not limited to all trademarks, service marks, text, samples, images, graphics, product reviews, videos, audio, and the design, selection, and arrangement thereof, are owned by **Zunavor**, its affiliates, or licensors and are protected by U.S. and international copyright, trademark, patent, and other intellectual property laws.
These Terms grant you the right to use the Services solely for your personal, non-commercial use.
You may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit any material from the Services without our prior written consent.
Except as expressly provided in these Terms, nothing contained herein grants or shall be construed as granting you any license or other rights under any patent, trademark, copyright, or other intellectual property right owned by Zunavor, Shopify, or any third party.
Unauthorized use of the Services may violate federal, state, and international intellectual property laws. All rights not expressly granted herein are reserved by Zunavor.
The names, logos, product names, service names, designs, and slogans of **Zunavor** are trademarks of Zunavor or its affiliates or licensors. You may not use these trademarks without prior written permission from Zunavor.
The name, logo, product names, service names, designs, and slogans of **Shopify** are trademarks of Shopify. All other trademarks displayed through the Services belong to their respective owners.
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# SECTION 7 – OPTIONAL TOOLS
We may provide you with access to third-party customer tools as part of the Services, over which we neither monitor nor have any control or input.
You acknowledge and agree that we provide access to such tools **"as is"** and **"as available"**, without warranties, representations, or conditions of any kind and without any endorsement.
We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the Website is entirely at your own risk and discretion. You should ensure that you are familiar with and approve of the terms under which such tools are provided by the relevant third-party providers.
We may also, in the future, introduce new features and functionality through the Services, including new tools and resources. Such new features shall also be subject to these Terms of Service.
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# SECTION 8 – THIRD-PARTY LINKS
The Services may contain materials and hyperlinks to websites provided or operated by third parties, including embedded third-party functionality.
We are not responsible for examining or evaluating the content or accuracy of any third-party materials or websites you choose to access. If you leave our Services to access third-party materials or websites, you do so entirely at your own risk.
We shall not be liable for any damages or losses related to your access to any third-party website or your purchase or use of any products, services, resources, or content made available through third-party websites.
Please carefully review the policies and practices of any third party before engaging in any transaction. Any complaints, claims, concerns, or questions regarding third-party products or services should be directed to the applicable third party.
# SECTION 9 – RELATIONSHIP WITH SHOPIFY
**[MERCHANT NOTE: This section accurately describes Shopify's relationship with your store and should not be removed or modified.]**
Zunavor is powered by **Shopify**, which enables us to provide the Services to you. However, any sale or purchase you make through our store is made directly with **Zunavor**.
By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of the transactions between you and Zunavor, including any injury, damage, loss, or claim arising from your purchase of products or services.
You hereby expressly release Shopify and its affiliates from any and all claims, liabilities, damages, and losses arising out of or relating to your purchases or transactions with Zunavor.
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# SECTION 10 – PRIVACY POLICY
All personal information we collect through the Services is governed by our **Privacy Policy**, which may be found here: **[LINK]**. Certain personal information may also be subject to the **Shopify Privacy Policy**, which can be found on Shopify's website.
By using the Services, you acknowledge that you have read and understood our Privacy Policy.
Because the Services are hosted by Shopify, Shopify collects and processes personal information regarding your access to and use of the Services in order to provide and improve the Services.
Information you submit through the Services may be transferred to and shared with Shopify and third-party service providers that may be located outside your country of residence for the purpose of providing the Services.
Please review our **Privacy Policy [LINK]** for more information about how we, Shopify, and our partners collect, use, process, and protect your personal information.
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# SECTION 11 – USER COMMENTS
If you submit, upload, post, email, or otherwise transmit ideas, suggestions, comments, reviews, proposals, plans, or any other content (collectively, **"Comments"**), you grant us a perpetual, worldwide, royalty-free, transferable, sublicensable license to use, reproduce, modify, publish, distribute, display, and otherwise exploit such Comments in any media for any purpose, including commercial purposes.
For example, we may use Comments to operate, provide, evaluate, improve, optimize, and promote the Services and to fulfill our obligations and exercise our rights under these Terms of Service.
You further represent and warrant that:
1. You own or otherwise control all rights to the Comments you submit;
2. You have disclosed any compensation or incentive received in connection with your Comments; and
3. Your Comments comply with these Terms of Service.
We are under no obligation to:
1. Maintain any Comments in confidence;
2. Pay compensation for any Comments; or
3. Respond to any Comments.
We may, but are not obligated to, monitor, edit, or remove any Comments that we determine, in our sole discretion, to be unlawful, offensive, threatening, defamatory, obscene, pornographic, infringing, or otherwise objectionable, or that violate these Terms or the intellectual property rights of any person.
You agree that your Comments will not violate any third-party rights, including copyright, trademark, privacy, publicity, or any other personal or proprietary rights.
You further agree that your Comments will not contain defamatory, unlawful, abusive, obscene, or otherwise objectionable material, nor contain any computer virus, malware, or other harmful code that could affect the operation of the Services or any related website.
You may not use a false email address, impersonate another person, or otherwise mislead us or third parties regarding the origin of any Comments.
You are solely responsible for the Comments you submit and for their accuracy.
We assume no responsibility or liability for any Comments posted by you or by any third party.
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# SECTION 12 – ERRORS, INACCURACIES, AND OMISSIONS
Occasionally, information available through the Services may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times, or product availability.
We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information on the Services is inaccurate, at any time and without prior notice, including after you have submitted your order.
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# SECTION 13 – PROHIBITED USES
You may access and use the Services only for lawful purposes.
You may not access or use the Services, directly or indirectly:
* (a) for any unlawful or malicious purpose;
* (b) to violate any applicable international, federal, state, provincial, or local law or regulation;
* (c) to infringe our intellectual property rights or those of others;
* (d) to harass, abuse, insult, harm, defame, intimidate, or discriminate against any person;
* (e) to submit false or misleading information;
* (f) to upload, download, use, or distribute any material that violates these Terms;
* (g) to send unsolicited advertising or promotional material, including spam, junk mail, chain letters, or similar solicitations;
* (h) to impersonate another individual or entity; or
* (i) to engage in any conduct that restricts or interferes with another person's use or enjoyment of the Services, or that may, in our sole judgment, harm Zunavor, Shopify, or users of the Services, or expose them to liability.
In addition, you agree not to:
* Upload or transmit viruses, malware, or other malicious code that could affect the functionality or operation of the Services;
* Reproduce, duplicate, copy, sell, resell, scrape, or exploit any portion of the Services;
* Collect or track the personal information of others;
* Engage in phishing, pharming, spam, pretexting, or similar fraudulent activities;
* Use robots, spiders, scrapers, artificial intelligence agents, automated scripts, bots, data mining tools, or any automated or manual method to access, monitor, copy, or interact with the Services;
* Circumvent, disable, interfere with, or bypass any security features, access controls, CAPTCHA systems, robot exclusion mechanisms, or other protective technologies used by the Services.
We reserve the right to suspend, disable, or terminate your account or access to the Services at any time, without prior notice, if we determine that you have violated any provision of these Terms of Service.